September, 2005 -by Peter C. Brinckerhoff

This Month's topic: Entrepreneurship


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Helping the Victims of Katrina
There's no question the first thing this month should be helping people in the Gulf Coast who are suffering from Katrina. I lived in Louisiana for three years, and went to graduate school at Tulane, so I'm very familiar with the area and know the difficulties everyone faces in dealing with the aftermath. It will be years before the area gets back on its feet.

There are already wonderful stories of people trying to help--I heard a bit on NPR last night about a neighborhood in Idaho Falls that wants to rent a bus, drive to Baton Rouge and take 5 families back to Idaho with them for as long as it takes....we'll hear more about that level of compassion in the coming weeks, just as we will also see and hear seemingly endless stories of tragedy and sadness.

So, what can we do? First, mobilize our networks. Talk to you staff, your board, your community leaders about what your town, your agency, your network can do.

Second, post ways for people to give cash. It's really what the Red Cross, Salvation Army and the other organizations struggling to help need most.

Here are some organizations, websites and phone numbers you can post on your site.

American Red Cross www.redcross.org 1-800-HELP NOW (435-7669) English, 1-800-257-7575 Spanish
America's Second Harvest www.secondharvest.org 1-800-344-8070 Adventist Community Services www.adventist.communityservices.org 1-800-381-7171
Catholic Charities, USA www.catholiccharitiesusa.org 703 549-1390 Christian Disaster Response www.cdresponse.org 941-956-5183 or 941-551-9554
Church World Service www.churchworldservice.org 1-800-297-1516
Convoy of Hope www.convoyofhope.org 417-823-8998
Christian Reformed World Relief Committee www.crwrc.org 1-800-848-5818
United Methodist Committee on Relief www.gbgm-umc.org/umcor/ 1-800-554-8583
Lutheran Disaster Response www.ldr.org 800-638-3522
Mennonite Disaster Service www.mds.mennonite.net 717-859-2210
Salvation Army www.salvationarmyusa.org 1-800-SAL-ARMY (725-2769) Southern Baptist Convention www.sbc.net 1-800-462-8657, ext. 6440 Nazarene Disaster Response www.nazarenedisasterresponse.org 888-256-5886
Operation Blessing www.ob.org 1-800-436-6348
Presbyterian Disaster Assistance www.pcusa.org/pda 800-872-3283

Remember to note that if people give online, to target the gift for hurricane relief. Also check with your local United Way, as well as your mayor's office to see if any community relief efforts are being planned.

I fully believe that we've just seen the tip of this tragedy, and that it will turn out to be the largest natural disaster--by far--- in our nation's history. We need to help now, and then continue to remember to help as the months and years pass and our attention gets shifted to other events.

This Month's Topic: Entrepreneurship
Each month, this area provides with a number of my favorite and most helpful sites regarding the topic of the month.

Management Tip of the Month

Each issue, I start with a discussion of my management perspective on the month's topic, and give you a few hands-on ideas to consider.

Recommended Publications

Here, I provide you with my recommendations on the best printed materials available that can help you become more mission-capable in the area of entrepreneurship.

Technology

I provide you with some good ideas for uses of tech to better your organization in the area of entrepreneurship.

Marketing Tip

So much to say, so little space to say it.....

Next Issue

In October, we'll look at an issue that is really important:  Entrepreneurship. Good idea or bad? The answer is, well, yes, and we'll examine the how and why.


Websites of the Month

Here are my recommendations for websites of interest on this month's topic, Entrepreneurship

www.managementhelp.org/grow_biz/grow_biz.htm As always, start with the Free Management Library's rich resources.
http://www.ashoka.org/home/index.cfm See what nonprofit entrepreneurs from all over the world are doing right at the Ashoka website.
http://www.se-alliance.org/index.cfm The Social Enterprise Alliance-a great resource. Attending their "Gathering" is an amazing experience!
http://www.nationalcne.org/ The National Center for Nonprofit Enterprise has a deep and growing knowledge base on issues related to nonprofit entrepreneurism.
http://www.redf.org/ The Roberts Development Fund supports innovative entrepreneurial activities.

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Management Tip of the Month
Entrepreneurship...the panacea for all that ails you?
No, it's not, but it is a great way of improving your organization and taking "good" risk.

Entrepreneurism has become trendy and mis-understood simultaneously over the past few years. It is often naively seen as a panacea for any financial shortfalls. At the Alliance for Nonprofit convention last summer, I was in a meeting where the financial needs of the Alliance were being discussed, and a foundation officer leaned over to me and said (seriously) "All we need some a bit of social entrepreneurship and everything will be fine." Or not.

Couldn't be further from the facts of the matter. First, a couple of definitions, or at least my definitions. A social entrepreneur is someone who takes risks on behalf of the people her or his organization serves. For-profit entrepreneurs take risk for themselves and their stockholders. Nonprofit entrepreneurs take risks for the stakeholders.

Second, reasonable risk is a good thing. It's the only way we grow, learn, and develop best practices. Note, however, that I say reasonable risk. To be a good steward, you need to take risks, but you also need to take them prudently. This requires the business skill of being able to develop feasibility studies and business plans. Why? Because you are a mission-based business!

Third, entrepreneurial activities don't have to mean only a new business, and certainly don't mean a for-profit subsidiary. You can use these skills to evaluate whether or not to accept a new contract that will cause substantial growth (and the attendant strain) in your organization, you can use them to evaluate a possible merger or collaboration, or to see what would happen if you took an existing service and offered it to a new population or geographic area.

But remember, any new activity is risky. So evaluate carefully and take good risk. As you look through the resources below (including my book Social Entrepreneurship) think about applications for your organization and its mission.

Finally, I have a business planning tool (including a readiness test) available free on my website. Go to: http://www.missionbased.com/content/adbusplancourse.pdf to download your copy.

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

And, remember to take a look at the Mission-Based Management Blog.

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Print Resources

My four recommendations for texts on Entrepreneurship are shown below. I particularly recommend the first one---the author is such a nice guy! 

Social Entrepreneurship: The Art of Mission-Based Business Development, by Peter Brinckerhoff

How to Change the World: Social Entrepreneurs and the Power of New Ideas, by David Bornstein.

Enterprising Nonprofits: A Toolkit for Social Entrepreneurs, by Greg Dees, et.al.

Venture Forth! The Essential Guide to Starting a Money-Making Business in Your Nonprofit Organization, by Rolfe Larson

Again, If you don't find enough choices here, type "Social Entrepreneurship" at Amazon.com and you'll have more choices than you probably want!

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Technology Tip 
Can tech help your entrepreneurial efforts?

Of course. But only if you are smart about it. First, you need to find the right combination of hardware and software, and then you need to remember GIGO--garbage in, garbage out. The software, and the answers it gives you are only as smart as you are, so THINK.

Finally, when the  software gives you some output, you have to really pay attention to the implications.

Story: A few years ago, I had a client who wanted to expand an existing service to a new area, and the state agency that supported the organization agreed. It would grant the agency $750,000 for one year to provide the services, with the condition that it would pay the agency within 60 days of service provision. The CEO and CFO ran the numbers, and realized that they could do the work needed and do it well for $740k (or $10,000 less than the grant) and jumped at it. What they ignored was the information generated by their business planning consultant (and his software) about cash flow. While the contract would generate net revenue, three months into the grant they would be nearly $300,000 in arrears in cash (due to startup costs and the 60 day delay in payment. The organization nearly went bankrupt---doing good and profitable works.

So, what's the best tech tool? At this point, I think the state of the art is BusinessPlan Pro from Palo Alto software. It's good, flexible, and forces you to answer the right questions. Even better, it comes with over 500 sample business plans. The 2006 version was just released at only $99.95.

Frankly, even if you never use the software, the sample plans are worth that. Take a look, and rest assured, I get no financial benefit of any kind if you buy the software!

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

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Training Schedule for Peter Brinckerhoff

Below you'll see the date, location, and topics of public training I'm scheduled to do in the next few months. For more information on a particular speaking engagement, get in touch with the contact person listed in the right hand column, or email me.

For more information on my availability throughout the next 12-18 months, available topics, sample agendas, and fees go to www.missionbased.com/training.htm

Date City Topic Contact
9/12/05 Anaheim TBA Goodwill Industries International
Everett Shupe
everett.shupe@goodwill.org
9/27/05 Albany, NY Nonprofit Stewardship NYSRA
Jacki Negri
jackie@nycap.rr.com
10/12-13/05 Couer D'Alene Mission-Based Marketing NISH/NCWC Regional Conference
Susan Milstien
smilstien@nish.org
10/20/05 Lake Tahoe Mission-Based Management Center for Civic Partnerships
Joan Twiss
jtwiss@civicpartnerships.org
10/28/05 Ft. Lauderdale Ethics in Nonprofits NCWC/NISH
Debbie Ignatz
dignatz@nish.org

Marketing Tip
Marketing and Entrepreneurship: Joined at the hip.

OK, here's the deal: Marketing is key to entrepreneurship. We can talk about it for weeks, but to distill it to it's key, here are three things to remember.

First, the service (or product) you want to provide will certainly make sense to you. That doesn't matter. What matters is this: Do people want what you are selling/providing in the way that you are selling/providing it, in the location and at the times you are selling/providing it for the price you are selling/providing it? If the answer to each of those parts is not a resounding yes! you are doomed.

Second, you may think that entrepreneurism is about doing new things. In some cases that's true. But more often  it's about doing more of what we already do, and do well. Core competencies are what you want to grow, not just do more of stuff that you only do adequately, or worse, try things that you have no idea about. Don't chase the money.

Third, entrepreneurial activities usually mean increased competition? Are you mentally and financially capable of competing?

Finally remember that marketing your new activity must not take too much attention away from your traditional core markets. If it does, you risk losing the people upon whom you probably heavily depend.
New services, new markets are exciting and challenging. Just don't take your eyes off your existing customers as you rise to meet new needs and wants in your community.

If you want to see more about this in detail, take a look at more about my book Mission-Based Marketing; Second Edition

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

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Future Topics in 2005-06 for the Mission-Based Management Newsletter....
October Internal Communications
November Board Recruitment
December Better Budgeting
January, 2006 Generation Change
February Accountability
Send me your topic suggestions at peter@missionbased.com

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You asked, so here they are: Past Single-Topic Issues of the Mission-Based Management Newsletter...
2004 2005
January Business Development Strategic Planning
February Fund Raising Leadership
March Volunteers Core Competencies
April Financial Management Expanding to New Markets
May On-line Marketing  Endowments 
June Transparency  Tech and Mission 
July Nonprofit Start-up  Sustainability 
August Governance Ethical Benefits 
September Political Activities  
October Attracting and Retaining Younger Staff, Board, and Volunteers  
November Outcome Measurement  
December  Lifelong Learning  

 
 
 

Copyright 2006, Corporate Alternatives, inc.