February, 2005 -by Peter C. Brinckerhoff

This Month's topic: Leadership


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NOW AVAILABLE:
TRAINING ON NONPROFIT LEADERSHIP

I am happy to announce a new training session that I am providing on nonprofit leadership. Based on my new book, Nonprofit Stewardship: A Better Way to Lead Your Mission-Based Organization, the training covers the entire range of nonprofit issues, including staff and board leadership, financial stewardship, ways that funders can support nonprofit leaders, organizational transparency, and how to lead in difficult times.

The training is available in half or full-day lengths. Click to see a sample agenda, and click to see other training information, including fees, other topics, sample audio and video, and a partial listing of past clients.

Blog!

Problem: There is so much going on in our field that a once-a-month communication doesn't seem adequate.

Solution: The Mission-Based Management Blog. I am trying to post every day with something of value to nonprofit board, staff, volunteers, and funders.

Check it out, see if you find things that can help you. My postings are in no particular order, just what's on my mind, or what has crossed my desk or monitor that I think you should be aware of.
And, like any blog, you can comment right on the blog for others to see. If you agree, disagree, or have other resources to share, please do!
This Month's Topic: Leadership
Each month, this area provides with a number of my favorite and most helpful sites regarding the topic of the month.

Management Tip of the Month

Each issue, I start with a discussion of my management perspective on the month's topic, and give you a few hands-on ideas to consider.

Recommended Publications

Here, I provide you with my recommendations on the best printed materials available that can help you become more mission-capable in the area of leadership.

Technology

I provide you with some good ideas for uses of tech to better your organization in the area of leadership

Marketing Tip

So much to say, so little space to say it....leadership rocks in the marketing area..

Next Issue

In March we'll examine an old issue through new eyes. How do you go about identifyingcore competencies? And why should you? I'll show you.


Websites of the Month

This section includes websites of interest on this month's topic, Leadership. There is so much on-line in this area, the problem was winnowing it down to the best of the best!

www.nonprofitbasics.org/TopicArea.aspx?ID=10 The Good Practices Guide for Nonprofits
www.pfdf.org/ Peter Drucker's Leader to Leader Institute
www.authenticityconsulting.com/pubs/Mgmnt/MS_pubs.htm Carter McNamara's Authenticity Consulting site
www.mapnp.org/library/ldrship/ldrship.htm Free Management Library's area on Leadership
www.mapnp.org/library/ldr_dev/ldr_dev.htm Free Management Library's area on Leadership Development
www.ccl.org/CCLCommerce/index.aspx The Center for Creative Leadership

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Management Tip of the Month
Leadership. Easy to say, tough to do...

I could write forever on this subject...in fact my book on leadership, Nonprofit Stewardship is one of only about 1.5 gazillion on the subject. Why? Because leadership is SO important in all organizations, and particularly in nonprofits. Over and over in my 30 years of leading and consulting to nonprofits, I have seen the results of wonderful, and of terrible, leadership and its impact on mission. It is crucial at ALL levels of the organization, not just at the top. Study after study has shown that people are most affected (positively or negatively) not by organizational policy, strategic vision, or even mission, but by the attitude, character and competence of their immediate supervisor.

Three quick thoughts for you to chew on:

1. What you say matters. What you do matters more. Managers (note that I don't say leaders) who say one thing and do another are not leaders. They are manipulators, and have no respect from the people that they work with. Leaders need to walk the talk, and be visible doing so.

2. "People don't care what you know until they know that you care." This is my absolute favorite maxim from the many John Maxwell books on leadership. You have to be involved with the people you supervise and lead. You have to know their strengths and their weaknesses, their triumphs and their tribulations. How can you expect to pull the best out of your people, to challenge them and involve them if you don't get some insights into who they are and what they are capable of?

3. The best leaders are coaches, not dictators. Coaches realize that they achieve their goals through the actions of others. Good leaders know this too. They understand that there are only 24 hours in the day, and accept that they can't do EVERYTHING the best, and hire others who have supplementary and complementary skills. Dictators think they are infallible. Coaches know better.

Enough. I've suggested some great reading on leadership in the book list below and on the websites listed above. Remember that excellence in leadership, just as in so many other skills, is a never-ending journey. And, great leaders help develop the other leaders around them. Remember, you can't do everything. Grow the leadership in your organization and more mission will get out the door.

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

Remember to take a look at the Mission-Based Management Blog.

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Print Resources

My recommendations in Leadershipare shown below. There are about a zillion leadership books out there, so take a look at these, which I really like, and then go on to others.

If you want more information on these recommendations, click on the cover image. You will go the page about the book on Amazon.com. There, you can look at more info about the book, and read some reviews before you decide whether or not to purchase or look for this book at your local library.

Note: If you want more recommendations on publications in a wide variety of areas, including leadership, go to the publications section of my website: http://www.missionbased.com/publications.htm

Again, If you don't find enough choices there, type "leadership" at Amazon.com and you'll have more choices than you probably want!

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Technology Ideas .

Technology and Leadership....yes there is a connection...

One of the key characteristics of a great leader is the ability to communicate well, to be learning constantly, and to stay in touch with their many constituencies (the people they supervise, the people they serve, the people that supervise them, the board of directors, the community, their funders, just to name a few). Tech can certainly help in this, but as in so many things, technology is can be a great supplement and accelerator, but is never a permanent substitute for face-to-face communication. That having been said, a leader usually has many things competing for his or her time, and tech can help use that time in more effective ways.

Let's look at a few things you can use tech for as you seek to improve your own leadership skills and the skills of those around you.

1. Use your website to state your vision, your aspirations, your goals, and to tout your organization's accomplishments. Visibility is important to leadership.
2. Use your email efficiently to stay in touch with a broader audience. Develop lists of board, staff, community leaders, and donors who you can communicate with effectively and efficiently between the times that you meet with them in person
3. Use teleconferencing to talk to these groups when face-to-face meetings aren't possible. Hearing people's voices is better than reading their emails in terms of keeping in touch. There are lots of inexpensive teleconferencing firms out there that work well. Don't just use the big telecom firms: they tend to charge more.
4. Consider starting a blog about issues of importance to your area of work It's easy, and amazingly effective. There are lots of good blogging sites on the web. I use blogger.com

Keep your eyes open about the uses that tech can have to accelerate the effectiveness of your leadership. Just don't fall into the trap of hiding behind the technology. Nothing substitutes for personal contact.

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

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Training Schedule for Peter Brinckerhoff

Below you'll see the date, location, and topics of training I'm scheduled to do in the next few months. For more information on a particular speaking engagement, get in touch with the contact person listed in the right hand column, or email me.

For more information on my availability throughout the next 12-18 months, available topics, sample agendas, and fees go to www.missionbased.com/training.htm

Date City Topic Contact
2/01/05 - 2/27/05 Springfield, IL Healing Still housebound healing my broken ankle. On Feb 28, I head to.....
3/01/05 Silver Spring, MD Nonprofit Stewardship Maryland Nonprofits
Jill Stephenson
jstephenson@mdnonprofit.org
3/02/05 Mt. Washington, MD Managing In Difficult Times Maryland Nonprofits
Jill Stephenson
jstephenson@mdnonprofit.org
3/11/05 Quincy, IL Mission - Based Management Chelona Edgerly
Quincy University
edgerch@quincy.edu
3/21/05 London, U.K. Mission-Based Marketing Peter Dyer
National Centre for Voluntary Organisations
peter.dyer@ncvo-vol.org.uk
3/23/05 London, U.K. Generation Change and Charities Peter Dyer
National Centre for Voluntary Organisations
peter.dyer@ncvo-vol.org.uk
4/17/05 Chicago Performance Management in Nonprofits Liz Livingston Howard
liz-howard@kellogg.northwestern.edu
4/28/05 Fargo, N.D. Mission-Based Management/
Social Entrepreneurship
Mary Mercer
Minot State University
mercer@minotstateu.edu

Marketing Tip
Marketing and Leadership.....they go hand in hand....
How can leadership be a marketing issue? Or the reverse, what impact can marketing have on leadership? Quite a lot. First, let's look at the simple issue of WHAT you will be leading. I hope, if you are a regular reader, you already believe in the power of things like good marketing, customer service, life-long learning, etc. Thus, you should LEAD regarding things like asking customers what they want, listening to customers, etc. People care what you say, but they care more about what you do. If marketing is important to you, it will be important to the organization.

Second, being a good, visible, and growing leader appeals to your staff, board, and funder markets. Each of these groups wants you to lead, to innovate, to show your passion for mission.

Third, if you are an effective leader, your organization can become a leader in your field. If you are not effective, it will rub off on the organization as a whole. And, organizations that are leaders get more attention, more respect, more funding, and more scrutiny! But it all starts with you, and the key managers in the organization.

If you want to see more about this in detail, take a look at more about my book Mission-Based Marketing; Second Edition

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

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Future Topics in 2005 for the Mission-Based Management Newsletter....
March Core Competencies
April Expanding to New Markets
May Endowments
June Mission Uses of Technology
July Sustainability
(yes Michelle, this means you...)
August Entrepreneurship
September Ethical Employee Benefits
Send me your topic suggestions at peter@missionbased.com

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You asked, so here they are: Past Single-Topic Issues of the Mission-Based Management Newsletter...
2004 2005
January Business Development Lifelong Learning
February Fund Raising  
March Volunteers  
April Financial Management  
May On-line Marketing  
June Transparency  
July Nonprofit Start-up  
August Governance  
September Political Activities  
October Attracting and Retaining Younger Staff, Board, and Volunteers  
November Outcome Measurement  
December Lifelong Learning  

 
 

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