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August, 2007 -by Peter C. Brinckerhoff

This Month's topic: Small Nonprofits


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My New Book on Generation Change Is Available!

generations cover  My newest title, Generations: The Challenge of a Lifetime  for Your Nonprofit is available for review and purchase at the  Fieldstone Alliance website. I'm really excited about the  reaction to this book, and I know that the issues covered in it  are affecting your nonprofit and will continue to in the coming  years. Check it out.

 Here's what people are saying about the book:
“Helpful ideas for immediate action! Great insight into the different generations in a practical way that lends itself to clear thinking about how to most effectively engage people. Easy to understand and engaging—a pleasure to read.”
—Janet Froetscher, President and Chief Executive Officer, United Way of Metropolitan Chicago:

“An invaluable guide—it will be a frequently consulted resource. Brinckerhoff’s ‘Six Big Actions’ provide an excellent operational framework to plan for generational change.”
—Joan M. Twiss, M.A., Executive Director, Center for Civic Partnerships, Sacramento, CA

Take a moment and check out the book--I think you'll see that it applies to your organization.


This Month's Topic: Small Nonprofits

Sites of the Month

Each month, this area provides with a number of my favorite and most helpful sites regarding the topic of the month.

Management Tip of the Month

Each issue, I start with a discussion of my management perspective on the month's topic, and give you a few hands-on ideas to consider.

Recommended Publications

Here, I provide you with my recommendations on the  materials available that can help you become more mission-capable in the area of Small Nonprofits

Technology

I provide you with some good ideas for uses of tech to better your organization in the area of Small Nonprofits

Marketing Tip

So much to say, so little space to say it.....

Next Issue

In September, you'll get some great information on Generation Change and Technology

Past Issues:
You can see the topics of past Mission-Based Management Newsletters, and then view those that are of interest to you, by scrolling to the bottom of the newsletter, or by clicking here.

Websites of the Month

Here are my recommendations for websites of interest on this month's topic: Small Nonprofits

www.managementhelp.org/org_thry/np_thry/np_intro.htm#anchor252655 A nice set of information on key issues of small nonprofits from the Free Management Library.
michelemartin.typepad.com/thebambooprojectblog/2007/04/four_ways_your_.html Help getting online for under $60!

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Management Tip of the Month
Very Small Nonprofits

Quick. Someone says "nonprofit" or "charity." What's the first thing that pops into your mind other than the organization for which you work or volunteer? Probably a big, "name brand" nonprofit. Red Cross, Habitat, your local hospital system or university. Big is visible. Big is recognizable. Big is where the action is, right?

Not exactly. While there are just under 1.5 million registered nonprofits in the United States (according to the most recent data from the National Center for Charitable Statistics),  nearly 81% have total annual income of less than $100,000. So, while we may think first about the big 501(c)'s , the playing field is actually filled with smaller, dedicated, and often invisible organizations. Fine, you say. Interesting. So?

The rub is that these hundreds of thousands of organizations have their own set of problems and issues and that are often ignored or at least not specifically addressed in the literature, research and publications dedicated to nonprofits. Very Small NonProfits (VSNPs) need more attention discussion and examination. Full disclosure: this issue's topic was not the result of me noticing the issue, but rather because three different VSNP execs took me up on my offer to suggest a topic. They all  contacted me within four weeks of each other, and it went on the schedule. So, prior to researching this issue, I wasn't ignorant of the problem, but it wasn't on my radar. Silly me.

So what are the characteristics of a very small nonprofit? In the main, they are more volunteer driven, they are younger in terms of organizational age, and are often lacking any significant support infrastructure. On the other hand, the people involved in small nonprofits are incredibly energetic and passionate about their mission. Because they are smaller they can be, and usually are, more flexible; able to turn on a dime if opportunity presents itself. They do a lot with very little.

The downside of being able to turn on a dime is that often these organizations turn because of a dime, dollar, or some other financial incentive. Due to their sometimes precarious financial situation, they have less ability to have a long term strategy and can get easily distracted by a grant or funding source that is "sort of" related to what they do. "Mission-creep" is endemic in VSNPs.

So what should a small nonprofit do? In a lot of ways, the same things that mid-sized organizations should do. It's just harder when you have less resources:
Focus. Remember both the first and second rule of nonprofits ("Mission, Mission, Mission" and "No money, no mission!") Have a three year plan. Focus. Balance board and staff needs.Keep good records and be transparent. Be good stewards of their resources. Focus. Don't try to be all things to all people.

This is NOT easy for a one-person or even all volunteer organization. But use the resources noted here and take things one step at a time. Remember that you can't just do mission, even though that's the fun stuff. You have to do the organizational background and back room work to enable mission. And that's a challenge when there is not enough of you to go around.

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

And, remember to take a look at the Mission-Based Management Blog.

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Print Resources

My recommendations for texts and other readings on Small Nonprofits.

Planned Giving for Small Nonprofits, by Ronald Jordan & Katelyn Quynn

Great Boards for Small Groups, by Andy Robinson

Grassroots Organizations: A Resource Guide, by Robert Clifton & Alan Dahms

Big Gifts for Small Groups, by Andy Robinson

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Technology Tip 
How can Tech help a small nonprofit

I think that for small nonprofits, tech is your best friend. For the most part it's cheap, flexible and lets you have the same online presence as the big organizations (you and your local hospital each have one URL, one website, etc.). It also allows you to be incredibly productive in developing your user/donor/volunteer network. You can link up volunteers, donors and staff on social network sites like Ning.com and collaborate with supporters of your idea all over the world without paying a single long distance bill or buying an airline ticket.

The ability to have quick visibility and connection cannot be overvalued.. A laptop and a free wireless access point can keep you in touch. Many low cost Internet Service Providers (ISP's) can help you for free or very low costs. For example, Electric Embers (www.electricembers.net) focuses on nonprofits and worker-owned enterprises and charge $10 a month to host your site.

Case study: here's a blog posting that advises nonprofits on how to get online for under $60US. And, here's a case study of how one nonprofit teched-up for a low cost, but with a plan.

You can also go after low cost help with your website and other tech issues online. Take a look at this:
www.getafreelancer.com/projects/PHP-Perl-CGI/Transferring-small-nonprofit-website.html.
It's an RFP for a freelance tech person to help with a site transfer. There are tons of places like this on the web that can help you with tech,or with logos and graphics, such as www.designoutpost.com

Many nonprofits are going full speed ahead with their tech, even small ones. www.socialcomputingmagazine.com/viewcolumn.cfm?colid=540 is an excellent article full of ideas on how nonprofits are using Web 2.0.

Finally, remember your best resource for how to use tech in your small nonprofit is www.techsoup.org. The people at TechSoup have a huge inventory of resources, how-to articles and other help for you. In addition, they sell new software at very low cost. Definitely bookmark them, and visit often. Start, by the way, here www.techsoup.org/learningcenter/databases/page7129.cfm since it's a great article on using tech to track constituents in small and mid-sized organizations.

Tech today can make you more efficient and effective on a very low budget. You can be visible, stay in touch, and be on the move, all at the same time. Remember to invest in the tech you need, which is sometimes different than the tech you may want. You probably don't really need that new Iphone!

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

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Training Schedule for Peter Brinckerhoff

This summer, I'm doing solely private training and consulting, and not re-starting my public training until the fall. Below you'll see the date, location, and topics of public training I'm currently scheduled to do in September and October. For more information on a particular speaking engagement, get in touch with the contact person listed in the right hand column, or email me.

For more information on my availability throughout the next 12-18 months, available topics, sample agendas, and fees go to www.missionbased.com/training.htm

9/11/07
Cincinnati Generation Change and Recruitment and Retention Easter Seals Regional Conference
Jackie Hooper
jhooper@essmichigan.org
9/18/07 Minneapolis Generation Change Fieldstone Alliance/United Way
Becky Andrews
bandrews@fieldstonealliance.org
9/26/07 Seattle Corporate Structure Options for Rehabilitation Employment NISH
Rick Van Hoose
Rvanhoose@nish.org
9/28/07 Chicago Generation Change Management Information Exchange
Patricia Pap
ppap@m-i-e.org
10/03/07 Houston Nonprofit Stewardship Colorado Behavioral Council
Mary Jo Lagesse
mlagesse1234@msn.com
10/06/07 Breckenridge, CO Generation Change and Nonprofits United Way of the Texas Gulf Coast
Beth Tobias
btobias@uwtgc.org
10/09/07 Portland, OR Generation Change TACS
Jennifer  Ingham
jb@tacs.org
10/13/07 San Francisco Generation Change BoardSource Leadership Forum
Barb Knoff
Barb@mil3.net

Marketing Tip

If you are small, marketing is a big challenge. Tech can help, as our tech tip shows,  but it can't prevent you from being so passionate about your mission  (a common strength of small nonprofits) that you forget that your job is to give people what they need in ways that they want it. You can't cram any mission, no matter how noble, down people's throats. That's item #1.

Second, remember that crappy marketing material (something in black and white that looks like it was typed on a 1945 Olivetti) does not send a message that you are saving money. It sends a message that you are out of touch. Making good marketing materials is cheap. A laptop, some free open source software (like Open Office)  and a $125 printer, and you're in business. Remember, too that you can get ink cartridges refilled now, often at less than half of new cartridges--BIG savings---at reputable places like Walgreens and Office Max.

Third, from day one (often not too long ago for many small nonprofits) be thinking of your brand and how you are viewed.Here's a great article on this for small organizations.
www.gettingattention.org/my_weblog/2006/09/how_a_small_non.html

Finally, the fund raising part of marketing. One thing that can break your small nonprofit out of the pack is a key sponsor or donor. Here are some resources for how a small nonprofit can make a good presentation to a potential long-time sponsor.
www.stevensilvers.com/2007/04/advice_for_a_sm.html

Remember, good marketing, whether in big organizations or small, is all about understanding your various customers, who include the people you serve, your staff (if you have them), your board, and your donors/funders. Keep asking them what they want, and move toward it, keeping a careful eye on quality. You'll be fine.

If you found this hint helpful, there are lots more management, marketing, and technology ideas for you in the "Ideas" section at www.missionbased.com. Check them out--they're free.

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Future Topics for
The Mission-Based Management Newsletter....
September Generation Change and Technology
October  Crisis Management  
November Generation Change and Marketing
December Signs of Organizational Trouble
January 2008 Reorganizing Your Board of Directors
February New Communications Tools
March Generation Change and Finance
Send me your topic suggestions at: peter@missionbased.com

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You asked, so here they are: Past Single-Topic Issues of the Mission-Based Management Newsletter...

2004 2005 2006 2007
January Business Development Strategic Planning Generation Change  Conflict of Interest
February Fund Raising Leadership Accountability Generation Change and Your Staff
March Volunteers Core Competencies Ethics and Management Admin Costs
April Financial Management Expanding to New Markets Staff Satisfaction New  Tech Ideas for Nonprofits
May On-line Marketing  Endowments  When Boards Cross the Management/Policy Line Generations Change and the People You Serve
June Transparency  Tech and Mission  Staff Rewards Mentoring
July Nonprofit Start-up  Sustainability  Saying No to Community Needs Better Cash Planning
August Governance Ethical Benefits  Board and Non-CEO Relations
September Political Activities Entrepreneurship  Executive Transition
October Attracting and Retaining Younger Staff, Board, and Volunteers Internal Communications   Advocacy
November Outcome Measurement Board Recruitment  When Boards Fail
December  Lifelong Learning Better Budgeting  Conflict of Interest

 

Copyright 2007, Corporate Alternatives, inc.